Policies
RETURNS & EXCHANGES
Returns
-All returns are subject to a 20% restocking fee. This fee covers our order processing and restocking costs.
-Products must be in its original, unused packaging in order to receive an exchange or refund.
Note shipping, handling and transaction fees are non refundable.
-Refunds will normally be processed within 5 business days of receiving the product. Please be patient as we verify that the product is still in new, unused condition.
-Please CONTACT US for return or exchange instructions and to obtain a Return Authorization Number.
-All return claims must be started within 14 days of receiving your order. Returns must be sent within 14 days of receiving your Return Authorization Number.
Exchanges
-Exchanges for damaged materials will be processed with proof of damaged goods. Sizing exchanges will be processed upon receiving of unused, untampered packaging.
-Exchanges are subject to a secondary shipping charge unless of mistake in order. If a mistake was made by Bad Influence HI, we will provide a printable return label to make this process as smooth and easy for you.
-Please CONTACT US to start an exchange in product.
ORDER CANCELATIONS
Please CONTACT US immediately as we process all order electronically. Your order may be processed when you ‘complete purchase’ on our website. Do not assume we will see your e-mail in time as we receive multiple emails per day. If your product is currently unavailable or out of stock, we will send you an email regarding stock status and you will have the option to cancel your order.
Due to the cost of processing refunds electronically, there will be a 5% cancellation fee on all orders placed but canceled prior to shipping. This does not apply to returns & exchanges. Please refer to returns & exchanges above if your merchandise has already shipped.
Your order must be confirmed via email if it has not shipped. Once confirmed, you will be issued a refund minus cancellation fees within 5 business days.
Privacy
Bad Influence HI is committed to respecting the private rights of all visitors who come to our website. We also understand that all our visitors need protection rights of any and all personal information they choose to share with us. This policy is intended to provide you with the information on how we collect, use and store the personal information that you provide.
We do not require that visitors reveal any personal information in order to view our website. Visitors who do not wish to, or are not allowed by law to share personal information (i.e. shipping address), may not be able to access certain areas or participate in certain activities (completing purchase).
Some information may be required to purchase products from our website. Visitors can provide information on a voluntary basis only. We collect personal information about you to complete the following services:
- Completing purchases from our online store.
- Tracking specific orders that have been placed on our online store.
Collection of personal information for these services may include the collection of your name, address, telephone number and email address. WE DO NOT STORE CREDIT CARD INFORMATION. Bad Influence HI will NOT disclose your information outside of the activities you participate on our website.
ALL INFORMATION SHARED WITH BAD INFLUENCE HI WILL BE STORED IN A SECURE FUNCTION IN REGARDS TO FINISHING TRANSACTION AND PERSONAL INFORMATION.
TERMS OF USE
Bad Influence HI collects personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
This Terms of Use Agreement is a legal agreement between you and Bad Influence HI which governs your use of this website. User acknowledges that he or she has read, understood, and agrees to comply with the terms and conditions stated within this Agreement.
Bad Influence HI may amend these terms and conditions at any time. User’s continued use of this website constitutes acceptance of the terms and conditions stated at the time of use.